Jun. 24, 2018

Operations Agent, Pilot Freight Services






Pilot Freight Services seeks a full-time Operations Agent to work in our Allentown, PA office.  This position will be Second Shift, from 11 AM to 7:30 PM, Monday through Friday.


  • Answering phones, providing general customer service;
  • Data entry of shipments into company computer system;
  • Quoting and tracking/tracing of shipments;
  • Domestic air and ground routing (including Canada);
  • Push out air shipments to ensure airline cut-offs are made;
  • Scanning of shipment documentation;
  • Process required station reports;
  • Loading/unloading of trucks on dock.


  • Must have customer service background;
  • Prior freight or transportation experience preferred;
  • Must have excellent verbal communication skills;
  • Must be detail-oriented and able to interact with customers and other stations;
  • Must be able to lift 80 lbs.
  • Forklift experience beneficial but not a requirement.  Will train.

Competitive wages and benefits package, including 401K.